Terms of Use

These terms of use were last updated in August 2022.

Welcome to Polished Properties!

This website, available at www.polishedproperties.co.uk is owned and operated by Polished Properties Ltd ("we" or “us). We’re a limited company registered in Scotland, our registration number is SC738001 and our registered office is 113 St Johns Road, Edinburgh, United Kingdom EH12 7SB.

These terms just relate to your use of our website and not to the cleaning services you might engage us to provide. For those, we’ll have a separate client contract for you to agree to and these will explain the services, rights and obligations in detail. If you’d like to discuss our cleaning services, please don’t hesitate to contact us (using the details at the bottom of these terms).

By using our website, you confirm that you accept these terms and that you agree to comply with them. If you don’t agree to these terms, you shouldn’t use our website.

Changes to these terms or website

We might decide to amend these terms from time to time. Every time you use our website, you should check these terms and the date at the top, as the current version as published will apply to you.

We might also update and change our website from time to time to reflect changes to our services, for instance.

Suspending or withdrawing our website

Our website is made available to you completely free of charge. That being said, we don’t guarantee that our website, or any content on it, will always be available or be uninterrupted. We might suspend or withdraw or restrict the availability of all or any part of our website for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You’re responsible for ensuring that all persons who access our website through your internet connection are aware of these terms and that they comply with them.

Intellectual property rights

We’re the owner or the licensee of all intellectual property rights in our website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any pages from our website for your personal use and you may draw the attention of others within your organisation to content posted on our website.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our website must always be acknowledged (except where the content is user-generated).

You must not use any part of the content on our website for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy, download, share or repost any part of our website in breach of these terms of use, your right to use our website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

No text or data mining, or web scraping

You must not conduct, facilitate, authorise, or permit any text or data mining or web scraping in relation to our website or any services provided via, or in relation to, our website. This includes using (or permitting, authorising, or attempting the use of):

Any "robot", "bot", "spider", "scraper" or other automated device, program, tool, algorithm, code, process, or methodology to access, obtain, copy, monitor or republish any portion of the website or any data, content, information, or services accessed via the same.

Any automated analytical technique aimed at analysing text and data in digital form to generate information which includes but isn’t limited to patterns, trends, and correlations.

The provisions in this clause should be treated as an express reservation of our rights in this regard, including for the purposes of Article 4(3) of Digital Copyright Directive ((EU) 2019/790).

This clause shall not apply as far as (but only to the extent that) we are unable to exclude or limit text or data mining or web scraping activity by contract under the laws which are applicable to us.

Reliance

The content on our website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our website.

Although we make reasonable efforts to update the information on our website, we make no representations, warranties or guarantees, whether express or implied, that the content on our website is accurate, complete, or up to date.

Third party links

Where our website contains links to other websites and resources provided by third parties, these links are provided for your information only. Such links shouldn’t be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those website or resources.

User-generated content

This website may include information and materials uploaded by other users of the website, including to bulletin boards and chat rooms. This information and these materials haven’t been verified or approved by us. The views expressed by other users on our website don’t represent our views or values.

Limitation of liability

Whether you are a consumer or a business user:

We don’t exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents, or subcontractors and for fraud or fraudulent misrepresentation.

If you are a business user:

We exclude all implied conditions, warranties, representations, or other terms that may apply to our website or any content on it.

We won’t be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

use of, or inability to use, our website; or

use of or reliance on any content displayed on our website.

In particular, we won’t be liable for:

loss of profits, sales, business, or revenue;

business interruption;

loss of anticipated savings;

loss of business opportunity, goodwill, or reputation; or

any indirect or consequential loss or damage.

If you are a consumer user:

Please note that we only provide our website for domestic and private use. You agree not to use our website for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

Data protection

Your privacy is important to us! For information on how we collect and use your personal data, please read our privacy and cookie policy, available at [URL].

Computer misuse

We don’t guarantee that our website will be secure or free from bugs or viruses. You’re responsible for configuring your information technology, computer programmes and platform to access our website. You should use your own virus protection software.

You’re not permitted to misuse our website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You’re not permitted to attempt to gain unauthorised access to our website, the server on which our website is stored, or any server, computer or database connected to our website. You’re not permitted to attack our website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. If that happens, we will report the breach to the relevant law enforcement authorities, and we’ll co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our website will cease immediately.

Links to our website

You may link to our home page, provided you do so in a way that is fair and legal and doesn’t damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part where none exists. You must not establish a link to our website in any website that isn’t owned by you.

Our website must not be framed on any other website, nor may you create a link to any part of our website other than the home page. We reserve the right to withdraw linking permission without notice. If you wish to link to or make any use of content on our website other than that set out above, please contact us.

Governing law and jurisdiction

These terms, and any non-contractual obligations arising hereunder, are governed by Scots law. The courts of Scotland have exclusive jurisdiction over any matter and proceedings arising out of these terms.

Contacting us

If you need to contact us about our cleaning services or about these terms, you can reach us at: